Delivery

We will aim to despatch your item(s) within 24 hours from placing your order, providing it is shown as being in stock. Any item shown as out of stock can be ordered and we will do our utmost to fulfil the order as quickly as possible. We only deliver to the UK.

Returns

If within 14 days of receipt of goods you are not fully satisfied with your purchase, you can return it to…

Eco-flow Solutions Limited
Unit D1 Cirrus Court
Aviation Business Park
Christchurch
Dorset
BH23 6BW

…for a full refund. Items must be returned in original packaging and unused. Your refund will be processed within 14 days once received back as long as these conditions are met. *Returns that are used will not be accepted and will be sent back to the customer and/or a refund refused.

In the highly unlikely event you received faulty goods, they can be returned for replacement but you must notify us immediately and follow the same returns method as above.

Please use a reliable method of returning your item(s) that can be tracked and require signing for on receipt.

Please note any returns can only be accepted from the person, or company, who made the purchase.

All statutory rights apply.

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